Healthcare Assistant
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Emma – Healthcare Assistant

Real life case study of Emma - Healthcare Assistant
Healthcare Assistant
Emma – Healthcare Assistant

Emma started her career as a phlebotomist and is now a healthcare assistant in a GP surgery. She loves that she is continually learning while making a difference to people’s lives. She joined the practice aged 18 years as a phlebotomist and has progressed to the role of healthcare assistant. Emma says she has been supported by the wider team in achieving these new qualifications which have allowed her to widen her scope of practice.

Emma spends her day seeing patients for blood pressure checks, phlebotomy, ECG’s, ear syringing, wound care and suture removal, given vaccinations. She supports senior nurses, on the long term condition clinics, looking after diabetics, patients with heart and lung diseases and follow ups after hospital discharge. She has a role maintaining equipment, making sure its calibrated and ensuring emergency drugs are available and in date and helps with the training of junior colleagues.

Emma likes the day to day variety of her role and that there are opportunities for ongoing learning and development of new skills. In order to provide great care to patients Emma recognises the need to work as a close knit team although everyone has different skills and responsibilities.

Emma says ‘We rely on each other to ensure everything runs smoothly. I enjoy being part of that team’

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